
Note: If your mySierra account has not been created yet, you will encounter a mySierra login error. If the new password is recognized in either Canvas or your Sierra College email, then your new password is valid and the issue is most likely due to the browser used. Visit the Sierra College home page and select the "Canvas" link or select the "Email/Outlook" link and test your login. If it still doesn't work, Admissions and Records at (916) 660-7340 or you received confirmation that your password was successfully reset, but you cannot log into mySierra, test your password by logging into Canvas and/or your Sierra College email. Example: If you are a student who has just applied within the last 24 hours, try waiting another day before attempting to reset your password. In the "User ID" field, be sure to enter your Sierra College email address.

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Learn how to update your personal email account. Update your personal information in the Self-Service Banner portal. If you have forgotten your username, or if we do not have your correct personal email on file, you will need to contact the Admissions and Records at (916) 660-7340 or your personal information: Your mySierra username was emailed to you after you completed the CCCApply process. What is my mySierra username or Sierra College email: Cannot be the same as the last 25 passwords.Cannot contain your username, first name, middle name, or last name.Special characters are allowed, but not required.Include at least one uppercase and one lowercase letter.The password length must be 15 to 32 characters.Create a new password based on the following criteria:.
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On the password reset screen, enter the code into the field provided and select, “ Next.”.The code will be sent from If you don’t see the email, check your Junk, Spam, Deleted, Conversations, Clutter, Focused, and any other folders that your email provider may divert incoming mail to. Continuing students, returning students, or employees who added a personal email address in the “ Update My Personal Info” section of mySierra would access that personal email account to retrieve the code.

Select “ Email” and a code will be sent to the personal email address you listed on your OpenCCC application.Select “I forgot my password” and then “Next.”.Type in the combination of distorted letters and numbers displayed on the screen and then select, “Next.” In the “User ID” field, enter your Sierra College email address. Your email address looks like this: The next step contains a CAPTCHA Image.Select the big, blue button “Reset Passphrase.”.The longer the password, the more secure. Create a secure, complex password using a combination of letters and numbers. How does a Sierra College student reset their password? AnswerĪ passphrase is a password, and phrases are often used to help you remember the long password. Passwords never expire.
